Rewards Redemption Specialist (Temporary) WAHM

Current Openings:<====APPLY HERE
 "Temporary, Full-time Position: October 8, 2012 - February 2013"
Summary: 
The home-based Rewards Redemption Specialist position is part of VIPdesk’s Concierge offering.  This position will fulfill rewards redemption requests via phone.  The Rewards Redemption Specialist will use a variety of resources and information to assist customers in a prompt, professional, and concise manner.

VIPdesk operates 24/7/365. Standard operating hours for this position will be Monday through Sunday, 9:00am-9:00pm Eastern Time.  This is a temporary position that will be scheduled between 35 to 40 hours a week.  Weekend and holiday work is required. Fluency in English is required. 

Essential Duties and Responsibilities include the following.Other duties may be assigned. 

• Handles customer rewards requests on behalf of VIPdesk’s client, from home office via phone;
• Interacts with customers to provide information in response to inquiries about rewards programs and to handle and resolve complaints;
• Provides accurate and timely information regarding program terms and conditions;
• Fulfills rewards redemption requests and communicates opportunities for rewards redemptions based on available balances;  
• Applies high quality customer service guidelines when fulfilling customer requests;
• Communicates responses in a clear, professional, timely and concise manner;
• Represents client in a professional, courteous manner;
• Attends meetings and trainings as required to obtain new and pertinent information about the client and their products and services.
• Uses web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information;
• Applies client and VIPdesk policies as applicable whenever interacting with customers.
• Meets or exceeds all program metrics as outlined in training and manuals (e.g., attendance, quality, handle time etc.).
• Other duties as assigned.

Job Requirements:

• Able to sit in a confined position for 95% of each scheduled shift.
• Keys data into the computer system and views a computer screen repetitively.
• Due to the home-based nature of this job, the Rewards Redemption Specialist is required to have a home-office environment, phone line, internet connection, and a computer system that meets VIPdesk policies and maintenance requirements, including system upgrades as applicable, which may change over time.

Qualifications:

• High school diploma or equivalent required;
• Some college preferred;
• 2+ years related customer service experience required;
• Hospitality and Service orientation a must, direct experience is highly desirable;
• Strong computer and internet skills.  Able to learn quickly in a technical environment.
• Working knowledge of Microsoft Office programs;
• Able to type at least 35 words per minute;
• Outstanding customer satisfaction and follow through skills, understanding the highest levels of customer service;
• Polite, friendly and knowledgeable phone demeanor;
• Highly adaptable, self-motivated and self-disciplined.
• Able to learn and work independently as well as in a team environment;
• Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence;
• Able to thrive in a performance-based environment;
• Ability to work weekend and holiday hours;
• Excellent English verbal and written communication skills;
• Able to successfully pass a credit, criminal and employment reference security check;
• Able to provide a work at home environment that is ergonomically sound, conducive to taking customer calls, quiet and free from distraction;
• Able to supply a computer, internet, and telephone and service that meets the current minimum requirements.  

System, Telephone, and Office Requirements to be provided by the Rewards Redemption Specialist**:

• Processor Speed - Single Processor: 2 GHz or higher; Dual Core Processor: 1GHz or higher
• Operating System - Windows XP with Service Pack 3 or higher, or Windows Vista with Service Pack 2 or later (32/64- bit ); Windows 7. (Windows 2000 or lower and MAC are not supported)
• MS Office - Including Word and Excel
• Memory - 1 GB RAM or higher
• Web Browser - Minimum: IE 6 with service pack 2 or higher 
• Internet Access – 1.5 Mbps or more, High Speed Internet Access - DSL or Cable Modem (Dial up, Satellite, and Wireless Connections are NOT allowed). 
• Gmail e-mail account 
• Telephone - Analog (not digital), corded phone (Not Cordless), key pad needs to be on the base (can not be on handset), the handset needs to be removable (cord from jack), a good brand.
• Headset that is corded and able to connect to telephone base, noise-cancelling, and of a quality brand (wireless not permitted).
• Telephone Access - One work phone line (land line only) dedicated to VIPdesk. Analog or Fiber Optic Digital (no VoIP - e.g., Vonage).
• Ability to receive and send faxes.
• Sound card with speakers or USB speakers.
• Anti-Virus Software, Anti-Spyware, & Firewall - Current and regularly updated required.
• Home Office - Home office is in a separate room that is noise free and has a door with locks.
• Cross-cut Shredder Machine
• File cabinet or desk drawer with lock

 Compensation:  

• Hourly Rate $9.50/hr
• Training and Meeting Rate, Federal or State minimum wage, whichever is higher

 VIPdesk is proud to be an equal opportunity employer, M/F/D/V

'via Blog this'

Brand Ambassador - Bluefly WAHM

Current Openings: <==== Apply Here
"This position requires legal residency in one of the following states: Alabama, Arizona, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maine, Maryland, Michigan, Missouri, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Utah, Virginia, Washington, West Virginia, or Wisconsin.

Now accepting applications for part-time October 1 - 12, 2012, training classes. 

Seeking candidates to work the following 7-day a week availabilities:
Monday - Sunday 8:00 am - 4:00 pm ET
Monday - Sunday 12:00 pm - 9:00 pm ET"
The Brand Ambassador is responsible for representing a premier online retailer, Bluefly, by serving as a personal shopper and assisting customers via phone, email, and chat. The Brand Ambassador will provide advice to customers on navigating within Bluefly’s site to find apparel or accessories, sizing and fit of particular designers, purchasing complementary items, product availability, sales or promotions, return policy information, as well as general fashion and/or customer service questions. The Brand Ambassador will use a variety of resources and information to assist customers in a prompt, professional, and concise manner.   
We are currently seeking candidates to work Monday-Sundaypart-time. Part-time Brand Ambassadors will work up to 34 hours weekly. Weekend and holiday work is required.

Essential Duties and Responsibilities include the following.Other responsibilities may be assigned. 

• Handles customer requests on behalf of VIPdesk’s client, from home office via phone, email, and chat.
• Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
• Provides assistance to customers on site navigation, client policies, product information and all questions related to the client’s product and sales.
• Meets client sales target by utilizing upselling and cross-selling techniques.
• Represents client in a professional, courteous manner.
• Uses client customer service program (CSC), email (LivePerson), and product management systems proficiently. For chat positions, use LivePerson chat program proficiently.
• Attends meetings and trainings as required to obtain new and pertinent information about the client and their products and services.
• Applies high quality customer service guidelines while servicing customers.
• Applies client and VIPdesk policies as applicable whenever interacting with customers.
• Meets or exceeds all program metrics as outlined in training and manuals (e.g., attendance, quality, sales, etc.).
• Other duties as assigned.

Job Requirements:  

• Able to sit in a confined position for 95% of each scheduled shift,
• Keys data into the computer system and views a computer screen repetitively.
•  Due to the home-based nature of this job, the Brand Ambassadors is required to have a home-office environment, phone line, internet connection, and a computer system that meets VIPdesk policies and maintenance requirements, including system upgrades as applicable, which may change over time.  

Job Qualifications:  

• High-school diploma or equivalent required. Some college preferred.
•  2+ years related customer service experience required.
• 1+ year(s) experience with consumer sales.
• Knowledge of fashion industry and trends required.
• Proficient in live chat environment preferred. Chat experience required for Chat positions.
• Able to thrive in a performance-based environment and motivated by sales goals and incentives.
• Excellent verbal and written communication skills.
• Strong computer and internet skills.  Able to learn quickly in a technical environment.
• Working knowledge of Microsoft Office programs.
• Able to type at least 35 words per minute.
• Polite, friendly, and courteous phone demeanor.
• Highly adaptable, self-motivated and self-disciplined.
• Able to learn and work independently as well as in a team environment.
• Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence.
• Able to work weekend and holiday hours.
• Able to successfully pass a credit, criminal and employment reference security check.
• Able to provide a work at home environment that is ergonomically sound, conducive to taking customer calls, quiet and free from distraction;
• Able to supply a computer, internet, and telephone and service that meets the current minimum requirements.   

Compensation:  

• Training/Meeting/Other Rate - Federal or State minimum wage, whichever is higher
• Incentives based on chat/talk time and completed emails
• Total compensation (hourly + incentives) averaging $10-12/hr    

**VIPdesk is requiring new employees to use VoIP (internet based phone) within 60 days of starting with the company. New employees would start training using a regular phone line and would move to VoIP after training. There is a cost to purchase an approved headset for VoIP. 

VIPdesk is proud to be an equal opportunity employer, M/F/D/V. 

'via Blog this'

Customer Service Representative (KY, IN) WAHM

Current Openings: <=====Apply Here
"This position is restricted to Kentucky and Indiana residents only.
We are not able to consider applicants who do not currently reside in Kentucky or Indiana.
Now accepting new applicants for an October training class. Classes held daily, Mon - Fri, 10am - 4pm ET.
Seeking new team members for the following part-time shifts:
8am-6pm ET
6pm-1:30am ET
1:30 am - 9:00 am ET
"The Customer Service Representative (CSR) is responsible for providing personalized services to VIPdesk’s Client’s customers in a fast-paced, home-based call center environment. The CSR provides high-quality customer service by handling inbound customer calls inquiring about debit card accounts and by offering additional assistance and services that meet or exceed the Client’s time and quality expectations.

This position requires executing card-member requests promptly and accurately, as well as responding to inquiries, by focusing on understanding VIPdesk’s client service policies, systems, and legal compliance regulations as well as services.

Standard operating hours for this program are 24/7/365. Part-time Customer Service Representatives will work 15-34 hours weekly. Weekend and holiday work is required.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Handles customer requests on behalf of VIPdesk’s client, from home office via phone.
• Answers inbound telephone calls responding to customer inquiries and questions related to their debit card accounts.
• Conducts initial customer assessment by gathering necessary information to document and resolve customer needs.
• Represents client in a professional, courteous manner.
• Uses client systems for handling customer information proficiently.
• Attends meetings and trainings as required to obtain new and pertinent information about the client and their services.
• Applies high-quality customer service guidelines while servicing customers.
• Applies client and VIPdesk policies as applicable whenever interacting with customers.
• Meets or exceeds all program metrics as outlined in training and manuals (e.g., attendance, quality, sales, etc.).
• Other duties as assigned.

System, Telephone, and Office Requirements to be provided by the Customer Service Representative**:

• Processor Speed - Single Processor: 2 GHz or higher; Dual Core Processor: 1GHz or higher
• Operating System - Windows XP with Service Pack 3 or higher, Windows Vista with Service Pack 2 or later (32- and 64-bit), Windows 7. (Windows 2000 or lower and MAC are not supported.)
• Memory - 1 GB RAM or higher
• Web Browser - Minimum: IE 6 with service pack 2 or IE 7 
• Internet Access – 1.5 Mbps or more, High Speed Internet Access - DSL or Cable Modem (Dial up, Satellite, and Wireless Connections are NOT allowed). 
• Gmail e-mail account 
• Telephone - Analog (not digital), corded phone (Not Cordless), key pad needs to be on the base (can not be on handset), the handset needs to be removable (cord from jack), a good brand.
• Headset that is corded and able to connect to telephone base, noise cancelling, and of a quality brand (wireless not permitted).
• Telephone Access - One work phone line (land line only) dedicated to VIPdesk. Analog or Fiber Optic Digital (no VoIP - e.g., Vonage).
• Ability to receive and send faxes.
• Sound card with speakers or USB speakers.
• Anti-Virus Software, Anti-Spyware, & Firewall - Current and regularly updated required.
• Home Office - Home office is in a separate room that is noise free and has a door with locks.
• Cross-cut Shredder Machine
• File cabinet or desk drawer with lock

Job Requirements:

• Able to sit in a confined position for 95% of each scheduled shift.
• Keys data into the computer system and views a computer screen repetitively.
• Due to the home-based nature of this job, the Customer Service Representative is required to have a home-office environment, phone line, Internet connection, and a computer system that meets VIPdesk policies and maintenance requirements, including system upgrades as applicable, which may change over time.

Job Qualifications:

• High school diploma or equivalent required.
• At least one year related customer service experience.
• Call center experience a plus.
• Excellent verbal and written communication skills.
• Able to type at least 35 words per minute.
• Strong computer and Internet skills.  Able to learn quickly in a technical environment.
• Working knowledge of Microsoft Office programs.
• Polite, friendly, and courteous phone demeanor.
• Highly adaptable, self-motivated and self-disciplined.
• Able to learn and work independently as well as in a team environment.
• Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence.
• Able to work weekend and holiday hours.
• Able to fluently read, write, comprehend, and speak Spanish is a plus.
• Able to successfully pass a credit, criminal, drug test, FBI fingerprint check, and employment reference security check.
• Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet and free from distraction.
• Able to supply a computer, Internet, and telephone and service that meets the current minimum requirements.

 Compensation:  

• Training Rate, Federal or State minimum wage, whichever is higher
• Hourly Rate $8.00/hr

Interested applicants should electronically submit a cover letter and resume, along with salary requirements via our website www.vipdesk.com.

VIPdesk is proud to be an equal opportunity employer, M/F/D/V.

'via Blog this'

Home-based Concierge WAHM

Current Openings:<=====Apply Here
 "WE ARE CURRENTLY ACCEPTING APPLICATIONS FOR  AN
OCTOBER 2012 CONCIERGE TRAINING CLASS.
Openings for Full-time and Part-time with the following availabilities:
Part-time, Monday - Sunday, 12:00 pm - 9:00 pm Eastern Time
Full-time, Monday - Sunday, 12:00 pm - 12:00 am Eastern Time
"The Concierge position is the focal point of VIPdesk’s Concierge platform.  The position serves as an expert by assisting and responding to customer and/or client requests for information via phone, email, and/or chat.  The Concierge will fulfill the request through a variety of resources (Internet, team member or personal experience, partners, VIPdesk resources, etc.), and communicate responses in a prompt, professional, and concise manner.

VIPdesk operates 24/7/365. Full-time Concierges will be required to work 35-40 hours weekly. Part-time Concierges will be required to work up to 34 hours weekly. Weekend and holiday work is required. Fluency in English is required. 

Fluency in one of the following languages is a plus: French, German, Spanish or Italian.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Handles customer requests on behalf of VIPdesk’s clients, from home office via phone, email, and/or chat;
• Researches and fulfills requests from customers in the United States and abroad for the following categories: Dining, Entertainment, Travel, Sports and Recreation, Tourist and City, Household, Shopping, and Unusual Requests.
• Interacts with customers to provide information in response to inquiries and to handle and resolve complaints;
• Conducts outbound calls to customers introducing Concierge service and other benefits as required;
• Provides accurate and timely information regarding requests;
• Applies high quality customer service guidelines when fulfilling customer requests;
• Leverages current partners and utilizes Internet and other resources to fulfill requests;
• Communicates responses in a clear, professional, timely and concise manner;
• Represents clients in a professional, courteous manner;
• Attends meetings and trainings as required to obtain new and pertinent information about clients and how to assist customers;
• Uses web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information;
• Applies client and VIPdesk policies as applicable whenever interacting with customers;
• Meets or exceeds all program metrics as outlined in training and manuals (e.g., attendance, quality, etc.).
• Other duties as assigned.

Job Requirements:

• Able to sit in a confined position for 95% of each scheduled shift.
• Keys data into the computer system and views a computer screen repetitively.
• Due to the home-based nature of this job, the Concierge is required to have a home-office environment, phone line, internet connection, and a computer system that meets VIPdesk policies and maintenance requirements, including system upgrades as applicable, which may change over time.

Qualifications:

• High school diploma or equivalent required;
• Some college required.  Degree preferred;
• 2+ years related customer service experience.
• Hospitality and Service orientation a must, direct experience is highly desirable;
• Travel agency experience a plus;
• Strong computer and internet skills.  Able to learn quickly in a technical environment.
• Working knowledge of Microsoft Office programs;
• Able to type at least 35 words per minute;
• Highly resourceful, strong investigative nature and knowledge of various market offerings;
• Outstanding customer satisfaction and follow through skills; understanding the highest levels of customer service;
• Polite, friendly and knowledgeable phone demeanor;
• Highly adaptable, self-motivated and self-disciplined.
• Able to learn and work independently as well as in a team environment;
• Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence;
• Able to thrive in a performance-based environment;
• Ability to work weekend and holiday hours;
• Excellent English verbal and written communication skills;
• Ability to fluently read, write, comprehend and speak French, German, Italian or Spanish is  a plus;
• Able to successfully pass a credit, criminal and employment reference security check;
• Able to provide a work at home environment that is ergonomically sound, conducive to taking customer calls, quiet and free from distraction;
• Able to supply a computer, internet, and telephone and service that meets the current minimum requirements.

Compensation:

• Training/Meeting/Other Rate - $9.00/hr
• Bonuses available 
• Total compensation averaging $11.00-13.00/hr Depending on Qualifications

VIPdesk is proud to be an equal opportunity employer, M/F/D/V.
'via Blog this'

Laboratory Technician-Microbiology-Research & Development Hormel Foods

Hormel Foods > Careers > Job Detail: <=======Apply Here
"Requisition Number: 280
Job Title: Laboratory Technician-Microbiology-Research & Development
Area of Interest: Research and Development
Job Category: Administrative/Clerical/Technical
Position Type: Full Time - Regular
Job Type: Office Hourly
Location: Austin
City: Austin
State: Minnesota
Other Location(s):
Percent Travel: 0%"

Job Description:

LABORATORY TECHNICIAN - MICROBIOLOGY - RESEARCH & DEVELOPMENT RESPONSIBILITIES: The person in this position: ·         Will work with an intermediate degree of supervision and detailed procedures. ·         Is responsible for performing routine less complex, moderately complex and occasionally highly complex assays in the Microbiology Lab. ·         Is responsible for maintaining Laboratory Quality System Standards. ·         Initiates and participates in Corrective Action Requests, Method Validation Projects, and Continuous Improvement Projects. ·         Must perform all activities in a safe, accurate and efficient manner.  ·         Performs other duties as assigned, including responsibilities in other areas of Research and Development. QUALIFICATIONS: Required ·         Successful completion of 1-2 years post-secondary education in a lab based, scientific discipline and 1-2 years of laboratory experience. ·         Basic lab skills including aseptic technique, quantitative and qualitative analysis. ·         Strong math skills. ·         Good computer skills including Lotus Notes, Excel, Word, LIMS or equivalents. ·         Capable of independent and group work with a continuing interest in the scientific area. ·         Good communication skills. ·         Must be capable of standing for extended periods of time, handle strong odors and may, on occasion, have to lift up to 50 lbs. Preferred BA/BS in a scientific discipline with lab experience. Knowledge of Laboratory Quality Systems and Root Cause Analyses skills. Limited attributable Corrective Action.

'via Blog this'

Inside Sales Coordinator- Specialty Products Hormel Foods

Hormel Foods > Careers > Job Detail: <=======Apply Here
"Requisition Number: 284
Job Title: Inside Sales Coordinator- Specialty Products
Area of Interest: Sales
Job Category: Administrative/Clerical/Technical
Position Type: Full Time - Regular
Job Type: Office Hourly
Location: Austin, MN
City: Austin
State: Minnesota
Other Location(s):
Percent Travel: 10%"

Job Description:

INSIDE SALES COORDINATOR - SPECIALTY PRODUCTS - CORPORATE OFFICE RESPONSIBILITIES The person in this position: Pursues sales leads to develop new customers in current and developing businesses. Manages sales on an assigned territory through phone and personal sales calls. (Approximate 10% Travel) Provides order entry/logistics coordination. Documents sales efforts in Sales Support System. Maintains a working knowledge of Hormel products within Specialty Products Division as well as their applications and functions. Monitors competitive activity through customer contact and attendance at local trade shows. Conducts competitive activity research via on-line and in print and reports on potential new products and applications as requested by Management. Provides administrative support as needed. QUALIFICATIONS Required Two year associates degree with a business, sales or science emphasis. Sales experience as well as experience with cold sales calls. Excellent communication and interpersonal skills. Demonstrated problem solving and analytical skills. Ability to initiate appropriate action independently and efficiently. Detail focused, highly developed and demonstrated organizational ability. Proficiency in the Windows environment to include Microsoft Word, Excel, and Power Point. Ability to work and succeed in a team environment. Proficiency in order processing and mainframe systems. Preferred Four year degree with a business, sales or science emphasis.

'via Blog this'

Audio Visual Specialist - Corporate Office Hormel Foods

Hormel Foods > Careers > Job Detail:
 "Requisition Number: 302
Job Title: Audio Visual Specialist - Corporate Office
Area of Interest: Communications
Job Category: Administrative/Clerical/Technical
Position Type: Full Time - Regular
Job Type: Office Hourly
Location: Austin, Minnesota
City: Austin
State: Minnesota
Other Location(s):
Percent Travel: 0%"

Job Description:

RESPONSIBILITIES: The person in this position: ·         Must be able to troubleshoot audio visual (AV) equipment and determine corrective action when equipment is not functioning properly in a tight timeframe. ·         Supports and maintains all AV equipment campus-wide.  ·         Conducts training for end-users on the AV equipment. ·         Assists in developing long-term strategies and capacity planning for meeting future AV equipment and corporate technology needs. ·         Configures multimedia content to the appropriate format for AV equipment. ·         Assists Studio H Multimedia Specialists with meeting and event AV support and multimedia production. QUALIFICATIONS: Required ·         High school education or the equivalent. ·         Lifting of equipment or boxes (up to 25 lbs). ·         Strong analytical and problem solving skills. ·         Strong communication and interpersonal skills. ·         Demonstrated use of strong organizational skills and the ability to prioritize work. ·         Demonstrated ability to work independently. ·         Strong technical knowledge/background of audio visual equipment or two to four years’ experience in the audio visual field.

'via Blog this'