Accounting Associate – Collections/Credit | 4imprint Promotional Products Blog

Accounting Associate – Collections/Credit | 4imprint Promotional Products Blog:

Accounting Associate – Collections/Credit

July 20th, 2012

POSITION:  Accounting Associate – Collections/Credit

REPORTS TO: Controller

FLSA STATUS: Non-Exempt

PURPOSE: 

Assist the Collections Department by obtaining payments for outstanding invoices via telephone calls, emails and regular mail.  Process credit card charges and refunds; call on declined credit, expired and fraudulent credit cards.  Assist the Credit Department, Accounts Receivable Department, and Accounts Receivable Interns as needed in all areas including special projects in a professional work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Assist with both Collection and Credit duties.
  • Assist with Collection Calls and responsibilities.
  • Assist with Credit Calls and responsibilities.
  • Back up for placement of collection accounts with external agencies.
  • Prepare Refund Check Register
  • Clear up outstanding un-cashed refund checks.
  • Analyze and determine open account limits using Dunn and Bradstreet and Equifax information along with credit references.
  • Accounting Claims processor.
  • Follow-up on calls for declined credit cards as needed.
  • Process Credit Card Charges and Refunds as needed.
  • Accounts Receivable Back Up Processor
  • Back up for Credit Applications and processing the Accounts Receivable Email Bin.
  • Back up for reviewing and processing customer purchase orders.
  • Change and Correct Customer Invoice Addresses
  • Process Bankruptcy paperwork as needed
  • Process Daily Reconciliations of all credit card transactions
  • Create, document, and maintain all applicable job procedures

KEY COMPETENCIES:

• Excellent communication skills.
• Ability to perform several tasks efficiently and accurately.
• Ability to work in a team environment.
• Excellent organizational and follow-up skills with attention to detail.
• Adaptable to change.
• Ability to work well under pressure.
• Ability to multi-task and prioritize work accordingly.
• Exceptionally Organized
• Self Motivated
• Goal Orientated
• Big Picture perspective
• Quick and Accurate Typist

EDUCATION/SKILLS/EXPERIENCE:

• Prior Collections or Credit experience a plus.
• Basic knowledge of Accounting terminology.
• Excel, Microsoft Word, and Windows proficiency.

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