Do you enjoy talking with people and making a difference in their lives? Then being a Customer Service/Call Center Representative with InfoCision is where you should be! No matter which client you may represent, you can rest assured that you are working for the highest quality call center company in the world from the comfort of your home!
if you reside in Ohio, Pennsylvania or West Virginia you could be a part of our Work at Home call center! As part of our Work At Home Call Center, you will be making calls from home for well-known Non-Profit Organizations such as St. Jude Children’s Research Hospital, the American Heart Association, and the American Cancer Society. You will be recruiting volunteers to mail out lifesaving information to their neighbors, family and friends. These organizations provide support to thousands of people every day, and you can provide aid to these causes while you are working!
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JOB REQUIREMENTS
Requirements:
- Basic computer skills are required; proficiency navigating between multiple windows is desirable
- At least 6 months of employment is desired; any experience in sales, call center, telemarketing, and/or customer service is helpful
- Good written and verbal communication skills required
- Strong people skills; friendly, listens well, articulate, self-assured, and professional
- Patient, empathetic, team oriented, adaptable, coachable, dependable, motivated with a strong work ethic and high degree of integrity
- Has the ability to work a specified flexible work schedule including working one weekend day
- High school diploma or general education degree (GED) is desirable
- Must be a resident of Ohio, Pennsylvania or West Virginia
Computer Requirements:
- A Computer - with a 32 BIT processor with a minimum of 512 Megabytes of RAM for Windows XP or 1 Gigabyte for Vista
- Monitor with a minimum Pixilation/Resolution of 1024 x 768
- High Speed Internet Access - Must be Cable or DSL (Wireless, Wi-Fi or Satellite are NOT supported)
- Windows XP, Vista, or Windows 7
- Internet Explorer Version 7 or 8
- Home Phone Line - Can Not be a Digital Phone Service, must be a land line
- Anti - VIRUS Software
- Anti - SPYWARE Software
- Valid E-Mail Address
Benefits:
- Weekly bonuses and other incentives
- Comprehensive training program! “Foundation Week" includes classroom and dedicated time with a call-center trainer and mentor
- Medical, dental, life; Employee Assistance Program
Work happy. Live well. APPLY today!
InfoCision is an equal opportunity employer.
BENEFITS
At InfoCision, we know that our employees work hard, so we reward you with a monthly commission rate per sale and a generous benefits package. We invest in employee success at and longevity with InfoCision through extensive and ongoing computer, product knowledge, solution selling and sales training. We always seek to promote from within first, and where you choose to go from the Customer Service Rep position depends on your goals and dreams-all we ask is that you stay in this position for six months to get a good feel for our company before you make your move.
Additional benefits for the Customer Service Rep include:
- Medical and dental insurance
- 401(K) retirement plan with company match
- Life insurance
- Short and long-term disability insurance
- Paid time-off
- Wellness initiatives
- Employee Assistance Program
- 4-6 Week training program
- Tuition Reimbursement
- Lucrative Employee referral program
- On Site Physician
- On Site Fitness Center
- Tobacco Cessation Programs
- Oppurtunity for an increase based on Performance upto $12.25 after 90 days every quarter
COMPANY OVERVIEW
As a top provider of call center solutions, InfoCision focuses on quality assurance and regulatory compliance. We pride ourselves on providing every client with the highest possible return on investment. We provide innovative business-to-business and business-to-consumer solutions to a diverse group of clients from small businesses to Fortune 500 companies. Our swiftly expanding Business Services division provides cutting-edge solutions for clients looking to get their messages in front of businesses without using traditional methods like billboards or mailers. Since 1982, we have provided the highest quality inbound and outbound teleservices to some of the world's leading organizations.
InfoCision is proud to be an Equal Opportunity Employer.
For more information about who we are and what we do, please visit our website.
We look forward to hearing from you!
We look forward to hearing from you!
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